Make the next step clear.
A clearer way to request a review for your team. A straightforward invitation for your customer. We aim to reduce the friction on both sides.
ABOUT ECHO RATINGS
For the people
behind the good work.
Running a business takes enough of your day. Requesting reviews, checking feedback, and finding the right words to reply shouldn’t become another full-time job.
Echo Ratings is here to simplify that routine—so there’s more room for the people you serve.
14-day Pro trial · No credit card required
THE IDEA BEHIND ECHO RATINGS
Good work.
Real feedback.
More time.
A simpler review routine.
A little more room for your day.
A little more room for your day.
More human. ↗
WHY THIS MATTERS TO US
The work is personal.
The admin adds up.
A service call, an appointment, a meal, a repair. Behind every customer experience is someone working to get it right.
Then comes the follow-through: asking for feedback, keeping track of reviews, and responding thoughtfully. Our purpose is to make that work easier to manage and easier for customers to take part in.
We’re building Echo Ratings around a straightforward idea: useful automation should support the relationship between a business and its customers.
WHAT GUIDES THE PRODUCT
Simple tools.
Thoughtful follow-through.
Make room for honesty.
Good, great, or could be better—every customer experience is worth hearing. Review requests should invite honest feedback.
Keep the human judgment.
AI assistance can help you find the words. Your team brings the context, checks the facts, and makes the response your own.
WHAT THAT MEANS TODAY
A routine you can
start building now.
Automate SMS and email review outreach. Bring supported review profiles together. Prepare replies with AI assistance, then review and personalize them.
Start on your own with a free trial, or talk to us if a walkthrough would help.
WHERE WE’RE HEADEDMore connected.
More connected.
Still straightforward.
We’re working toward a more connected review process. Our integration selection is still growing.
- More connections to the tools businesses use.
- Expanded insights and reporting.
- A simpler path from feedback to follow-through.
These are areas of development, not promises of current availability. Choose your plan for what’s available today.
Ask about your setup ↗LET’S MAKE IT USEFUL FOR YOUR BUSINESS
Start with a clearer picture.
Explore your public reputation with a free audit—or tell us what you’d like help with.